Projects and Experience

Always have a plan and believe in it. Nothing happens by accident.

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Therapeutic Guidelines
Platform Modernisation

Led discovery, UX research and re-design of the the Therapeutic Guidelines platform.
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Therapeutic Guidelines
App UX Redesign

Led discovery, UX research and re-design of the the Therapeutic Guidelines app.
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David Jones
App Launch

Led discovery, UX research and design of the David Jones app.
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David Jones
Product Page

Led discovery, UX research and re-design of the David Jones online product pages.
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Davide Jones
Cart and Checkout

Led discovery, UX research and re-design of the David Jones online checkout process.
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David Jones
Design System

Led the creation and execution of the David Jones design system strategy across multiple channels.
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TAB In-Play Retail
Discovery & UX Re-design

Discovery & design of Tabcorp's digital in-venue Screen interface.
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TAB Next-Gen
Content Discovery

Discovery & design of Tabcorp's Next-Gen content features on the TAB App.
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TAB Play Central
App UX Redesign

Experience Design for the TAB App's video streaming feature.
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TAB My Bets & Statements
App UX Redesign

Experience Design for My Bets and Statements on the TAB App.
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Tabcorp Digital Retail
Future Concepts

Concepts for Tabcorp's Next-Gen digital retail experience.
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TAB In-Venue Exclusives
& Offers UX Design

Experience Design for TAB's exclusive offers feature to serve deals and offers at a local venue.
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TAB App UX Redesign
& Re-platform

UX redesign, design system and design ops to roll out Tabcorp's re-platformed TAB app.
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CryptoXpress Trading Feature

Core feature within the CryptoXpress mega app that allows users to buy, sell and transfer cryptocurrecy.
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McLaren Event Calendar

AI driven platform for the F1 Race Team to track the logistics of a race across the year tailored to organised the strict schedule of drivers.
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James Hardie
Website UX Redesign

UX redesign of James Hardie portal for Builders, Architects & Designers.
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Shebah App Usability
Audit & Enhancements

UX and design to uplift and optimise Sheebah's rideshare app.
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Voxxed Days
Melbourne 2018

Creative direction of Voxxed Days Melbourne 2018 developer conference.  
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SXIQ
Hosting Platform

UX and design for new features and optimisation of existing features for SXIQ's server hosting monitoring platform.
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Kissdocs K-Drive
File Hosting

UX and design to uplift and optimise the Kissdoc file hosting platform.
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Australia Post
Digital ID

Design sprint starting with wireframes all the way up to hi-fidelity clickable prototypes for the engineers to complete development.
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Australian Graduate School
of Entrepreneurship

Brand Ambassador having completed a Double Bachelors and Masters Degree at Swinburne University of Technology
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General Assembly Experience
Design Class & Workshops

Developed class on curating remarkable experiences through experience design.
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Toyota Production System Support
Centre Website

Experience design for the Toyota Production System Support Centre (TSSC) website redesign and CMS replatform.
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Toyota
3 Year Business Plan

Experience design for Toyota Australia's 3 Year Business Plan Application.
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The Good Guys
Dropship Marketplace

Conceptualised and led the development of a dropship marketplace for The Good Guys.
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Lakeland Autstralia
eCommerce Website

Headed digital development of Lakeland's Australian eCommerce business.
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The Good Guys
CX Usability Testing

Established the CX usability testing programme which incorporated self-moderated UX testing, moderated UX testing, focus groups, interviews and surveys.
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Lakeland Australia
eBay Store

Headed digital development and integration of Lakeland's Australian eBay Store.
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The Good Guys
B2B Portal

Headed digital development of The Good Guys B2B E-Commerce Portal.
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The Good Guys
Booking Engine

Managed the development of The Good Guys Superhero Academy Booking Engine.
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Hoover
Supplier Website

Managed the development of Hoover's supplier website.
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Viali
Supplier Website

Managed the development of Viali's supplier website.
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Linden
Supplier Website

Managed the development of Linden's supplier website.
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The Good Guys
Digital Development

Responsible for strategic digital roadmap, vendor management and the digital development programme at The Good Guys.
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The Good Guys
Responsive eCommerce Site

Headed digital development and consilidation of The Good Guys desktop, tablet and mobile websites into a single responsive eCommerce site.
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The Good Guys
UX Programme

Tasked with establishing and growing The Good Guys UX programme.
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The Good Guys
Interest Free Online

Headed eCommerce Development and launch of interest free online at The Good Guys.
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The Good Guys
eCommerce Development

Owner of the eCommerce Development Programme and eCommerce development roadmap.
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The Good Guys
eBay Store

Headed eCommerce development and integration of The Good Guys eBay Store.
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The Good Guys
NZ eCommerce Website

Headed eCommerce development of The Good Guys New Zealand eCommerce Website.
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The Good Guys
eCommerce Tablet Site

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.
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The Good Guys
eCommerce Tablet Site

Headed eCommerce development of The Good Guys Mobile optimised eCommmerce Website.
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The Good Guys
eCommerce Website

Headed eCommerce development of The Good Guys Desktop eCommmerce Website.
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Swinburne
Campus Cards

Managed the tender process for new student cards which incorporated contactless payments.
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Swinburne
Open University

Managed a variety of enhancements for the integration between Swinburne University of Technology and Open Universities Australia.
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AAMI
eBusiness Operations

Managed and grew E-Business Operations at AAMI.
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Melbourne IT
Sales & Service

Managed a pilot to grow a Sales and Service team at Melbourne IT.
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Melbourne IT
Business Transformation

Transformation Lead representing Melbourne IT's extensive global customer service operations as part of Melbourne IT's AU$18M Integrated Web Services Project.

Basic plan

Our most popular plan for small teams.
$96per year
FEATURES
Everything in our free plan plus....
Access to basic features
Attend events
Basic reporting + analytics
Automatic updates
Up to 10 individual users
Backup your account
20GB individual data
Audit log and notes
Basic chat support
Feature requests
Get started

Business plan

Popular
Advanced features and reporting.
$192per year
FEATURES
Everything in our basic plan plus....
200+ integrations
Advanced custom fields
Advanced reporting
Audit log and data history
Up to 20 individual users
Backup your account
40GB individual data
Personalised service
Priority chat support
+ many more...
Get started

Basic plan

Our most popular plan for small teams.
$10per month
FEATURES
Everything in our free plan plus....
Access to basic features
Attend events
Basic reporting + analytics
Automatic updates
Up to 10 individual users
Backup your account
20GB individual data
Audit log and notes
Basic chat support
Feature requests
Get started

Business plan

Popular
Advanced features and reporting.
$20per month
FEATURES
Everything in our basic plan plus....
200+ integrations
Advanced custom fields
Advanced reporting
Audit log and data history
Up to 20 individual users
Backup your account
40GB individual data
Personalised service
Priority chat support
+ many more...
Get started

Basic plan

Our most popular plan for small teams.
$10per month
FEATURES
Everything in our free plan plus....
Access to basic features
Attend events
Basic reporting + analytics
Automatic updates
Up to 10 individual users
Backup your account
20GB individual data
Audit log and notes
Basic chat support
Feature requests
Get started

Business plan

Popular
Advanced features and reporting.
$20per month
FEATURES
Everything in our basic plan plus....
200+ integrations
Advanced custom fields
Advanced reporting
Audit log and data history
Up to 20 individual users
Backup your account
40GB individual data
Personalised service
Priority chat support
+ many more...
Get started